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Fiora Lanfranchi

Hotel Manager

Fiora Lanfranchi
37 years old
Driving License
Le Havre (76600) France
Professional Status
Unemployed
Available
About Me
With more than 10 years of experience in hospitality, in France and abroad, I am a young woman ultra versatile, bilingual, autonomous, technician, and dedicated.

My biggest assets are my excellent presentation, my sense of welcome, my pragmatism, my capacity for hard work, but especially my ability to handle unforeseen and difficulties.

My management is based on finding and using of the strengths of each team member. If I know how to be directive, it is always with kindness and pedagogy.
  • Hôtel Dress Code****
    • 33 rooms
    • Occ.: ±80% (before Covid)
    • ADR: ±225€ (before Covid)
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  • Ponant, Cruises*****, Antarctica and Pacific: Manager
    • 132 cabins
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  • Hôtel Crayon*** & Hôtel Crayon Rouge****
    • 45 rooms
    • Occ.: ±90%
    • ADR: ±160€
  • ADDITIONAL MISSIONS:
    Takeover of the management of the Hôtel Odyssey (29 rooms from 12/2015 to 03/2016); pre-opening and launching of the Handsome Hôtel (22 rooms from 02 to 03/2016)
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  • In addition to the Crayon & Crayon Rouge hotels, I had the opportunity to manage a 3rd hotel: the Hôtel Odyssey*** (29 rooms)
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  • In addition to managing 3 hotels (Crayon, Crayon Rouge, Odyssey), I was able to take care of the opening of the Handsome Hotel (22 rooms). It was a “lightning” mission for the launch of the hotel.
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  • The Hidden Hotel****
    • 35 rooms
    • Occ.: ±90%
    • ADR: ±215€
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  • The Five Hotel***
    • 25 rooms
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  • Club Med Sandpiper Bay****
    • 420 rooms
  • Guest Services Agent in the newly renovated resort Sandpiper Bay (Club Med) in Florida.
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  • Club Med Sandpiper Bay****
    • 420 rooms
  • Responsible for the local Marketing at Club Med Sandpiper Bay, Florida, during the remodeling project (Social Medias, Public Relations, Others).
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MBA, Hospitality Management

Ecole Hôtelière de Lausanne (EHL)

March 2018 to September 2020
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Master's Degree - Summa cum laude / with the highest honors

European Business School of Paris (EBS)

September 2005 to June 2010
A five-year business program, including six internships carried out during studies, and one and a half year abroad in three foreign capitals:
· One semester at Centro Universitario Villanueva, Madrid, Spain (2007)
· One semester at Berkeley College, New York, NY (2008)
· One semester at University of California, Riverside, CA (2010).
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Literature Baccalaureate

Lycée Saint Aspais

September 2001 to January 2005
Mathematics Specialty
Certifications

Training permit

August 2021

Workplace first-aider

February 2020

Hygiene and HACCP

January 2020
  • Antarctica, French Polynesia, Indonesia, United States of America, Mexico, Thailand, China, Spain, England, Switzerland, etc.
  • Lived 5 years in Africa (Democratic Republic of Congo).
  • Lived at least 3 years in the United States of America
  • Flying trapeze, double trapeze, static trapeze, rope, silk, lyra, hammock
  • Freediving (freediver PADI)
  • Scuba Diving (Advanced PADI)
  • Ski
  • Decoration
  • Cooking
  • Hosting
  • Photography and video editing
  • Publicity
  • Social Medias
  • Shoe