As a project initiator in Normandy, I am creating a strategic and operational consulting business dedicated to hospitality.
I draw on over 10 years of experience in hotel management, a MBA from École Hôtelière de Lausanne (EHL), and a Master's degree from a business school (EBS) to support industry professionals in optimizing their performance, organization, and strategic positioning.
My approach is practical, personalized, and grounded in real-life situations.
During the launch phase, I am open to discussions, collaborations, and feedback. Do not hesitate to contact me!
RECEPTION MISSION: All basic procedures, check-in, check-out, petty cash, end of the day procedure, room allocation, room check, reservations, reservations check, conciergerie,...
BACK OFFICE MISSION: Plannings, extra's contracts, orders, handling TripAdvisor's comments, debtors, end of the month procedure,...
