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Fiora LANFRANCHI / PINCZON du SEL

Hotel Manager

Fiora LANFRANCHI / PINCZON du SEL
38 years old
Driving License
Le Havre (76600) France
Professional Status
Project initiator
Open to opportunities
About Me
As a project initiator in Normandy, I am creating a strategic and operational consulting business dedicated to hospitality.

I draw on over 10 years of experience in hotel management, a MBA from École Hôtelière de Lausanne (EHL), and a Master's degree from a business school (EBS) to support industry professionals in optimizing their performance, organization, and strategic positioning.

My approach is practical, personalized, and grounded in real-life situations.

During the launch phase, I am open to discussions, collaborations, and feedback.
Do not hesitate to contact me!
  • Club Med Sandpiper Bay****
    • 420 rooms
  • Responsible for the local Marketing at Club Med Sandpiper Bay, Florida, during the remodeling project (Social Medias, Public Relations, Others).
Detailed Description
  • In order to upscale the strategy of the group, Club Med is renovating most of its Resorts. Each remodeled/ or in remodeling Resort must adapt its communication and image. Sandpiper Bay is one of those.
    MY MISSION: Responsible for the local Marketing at Club Med Sandpiper Bay, Florida, during the remodeling project (Social Medias, Public Relations, Others).
  • SOCIAL MEDIAS:
    • Online communication of the new brand image
    • Online handling of the village information
    • Research, creation and animation of online content (ClubMedInsider.com web site, blogs and other social networks)
    • Shooting, editing, diffusion and promotion of Buzz videos for the "ClubMedNorthAmerica" YouTube channel- Set up and execution of a "Social Media Training" for the GOs in three Resorts: Sandpiper Bay (Florida USA), Cancun Yucatan (Mexico), and Ixtapa Pacific (Mexico)
  • PUBLIC RELATIONS:
    • Organization of 5 Radio Shows (live broadcasts & recorded shows)
    • Participation in the organization of Grand Opening Ceremonies (Grand Opening, Inauguration Cocktails, Ribbon Cutting Ceremony...)
    • Participation in the organization of Familiarization Trips for journalists and travel agents
    • Welcome & handling of numerous Photo and Videos Shoots
    • Welcome & handling of numerous media people, journalists, groups and VIPs
  • OTHER MARKETING MISSIONS:
    • Coordination between the Miami offices and the Resort
    • Set up of the membership ID system & Handling of French members
    • Creation of collaterals for the Resort (calendars, signs, visitor cards...)
    • Creation of partnerships with local specialty stores
    • Creation of the "Discovery Center" presentation video in order to promote excursions in the Resort
  • WEB PAGES:
    • Facebook : Club Med North America
    • Twitter: fiora_sandpiper & Club Med Insider
    • YouTube: Club Med North America
    • Flickr: Club Med North America
    • TripAdvisor: Club Med Sandpiper Bay
    • Web site: http://www.clubmedinsider.com/