Fiora Lanfranchi
Hotel Manager
36 years old
Driving License
Paris France
Professional Status
Unemployed
Available
About Me
With more than 10 years of experience in hospitality, in France and abroad, I am a young woman ultra versatile, bilingual, autonomous, technician, and dedicated.
My biggest assets are my excellent presentation, my sense of welcome, my pragmatism, my capacity for hard work, but especially my ability to handle unforeseen and difficulties.
My management is based on finding and using of the strengths of each team member. If I know how to be directive, it is always with kindness and pedagogy.
My biggest assets are my excellent presentation, my sense of welcome, my pragmatism, my capacity for hard work, but especially my ability to handle unforeseen and difficulties.
My management is based on finding and using of the strengths of each team member. If I know how to be directive, it is always with kindness and pedagogy.
PR Intern, Club Med
Club Med
July 2010
to March 2011
Internship
Miami
United States - Florida
- Club Med Sandpiper Bay****
- 420 rooms
- 420 rooms
- Responsible for the local Marketing at Club Med Sandpiper Bay, Florida, during the remodeling project (Social Medias, Public Relations, Others).
Detailed Description
- In order to upscale the strategy of the group, Club Med is renovating most of its Resorts. Each remodeled/ or in remodeling Resort must adapt its communication and image. Sandpiper Bay is one of those.
MY MISSION: Responsible for the local Marketing at Club Med Sandpiper Bay, Florida, during the remodeling project (Social Medias, Public Relations, Others). - SOCIAL MEDIAS:
- Online communication of the new brand image
- Online handling of the village information
- Research, creation and animation of online content (ClubMedInsider.com web site, blogs and other social networks)
- Shooting, editing, diffusion and promotion of Buzz videos for the "ClubMedNorthAmerica" YouTube channel- Set up and execution of a "Social Media Training" for the GOs in three Resorts: Sandpiper Bay (Florida USA), Cancun Yucatan (Mexico), and Ixtapa Pacific (Mexico)
- Online communication of the new brand image
- PUBLIC RELATIONS:
- Organization of 5 Radio Shows (live broadcasts & recorded shows)
- Participation in the organization of Grand Opening Ceremonies (Grand Opening, Inauguration Cocktails, Ribbon Cutting Ceremony...)
- Participation in the organization of Familiarization Trips for journalists and travel agents
- Welcome & handling of numerous Photo and Videos Shoots
- Welcome & handling of numerous media people, journalists, groups and VIPs
- Organization of 5 Radio Shows (live broadcasts & recorded shows)
- OTHER MARKETING MISSIONS:
- Coordination between the Miami offices and the Resort
- Set up of the membership ID system & Handling of French members
- Creation of collaterals for the Resort (calendars, signs, visitor cards...)
- Creation of partnerships with local specialty stores
- Creation of the "Discovery Center" presentation video in order to promote excursions in the Resort
- Coordination between the Miami offices and the Resort
- WEB PAGES:
- Facebook : Club Med North America
- Twitter: fiora_sandpiper & Club Med Insider
- YouTube: Club Med North America
- Flickr: Club Med North America
- TripAdvisor: Club Med Sandpiper Bay
- Web site: http://www.clubmedinsider.com/
- Facebook : Club Med North America